Denumire ocupatie
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Localitate
Informatii job Customer Service Representative (Agent Servicii Client) Informatii despre companie
Nume persoana contact Ungur Ramona
Email persoana de contact cariere.oradea@mail.nidec.com
Din 01/01/1970
Informații de locuri de muncă
Tip job Norma intreaga
Durata (*5) Nedeterminata
Categorie Customer support, Client service
Din care: Vacante ca urmare a incetarii raporturilor de munca (0 daca nu exista) 1
Din care: Nou create (0 daca nu exista) 0
Cod COR (6 caractere)(*2) 333907
Denumite ocupatie ucenicie (*3a)
Cod COR ucenicie (*3b)
Denumirea calificarii care se obtine (*3c)
Codul Calificarii ucenicie (*3d)
Oferta valabila si pt. Cetatenii Uniunii Europene Da
Alte conditii (*4)
Durata muncii (*6) N/ 8 ore/zi
Salariul de încadare (*7) Confidential
Alte avantaje (*8)
Modul de solutionare a ofertei (*9)
Observatii (*10)
Postat 02/13/2018
cerintele
Educatie maxima
Gradul/Titlu
Experienta maxima
Stare loc de muncă
Data publicarii 02/13/2018
Nr. job-uri 1
Data expirarii 02/13/2019
Locatie
[Oradea,Romania ]
Descriere

 

 

Responsibilities:
 
Provide accurate and timely reports or analysis;
Maintain close collaboration with the team, display high levels of team working, seeking support as needed to ensure issues are resolved in a timely manner;
Collaborate with other supply chain related teams, production operations and Lyon hub to serve the customer;
Provide a high caliber of customer support, with well thought out responses and that problems are quickly resolved;
Develop an understanding of customers’ needs and expectations and align these with production or supply chain capability;
Ensure critical customer issues are managed in a speedy and professional manner, swiftly bringing to the attention of your Manager the customers need and actions being taken;
Seek to implement methods of continuous improvement.
 
 
Requirements:
University degree in Economics or other similar field;
Experience: minimum 2 years in customer services;
Basic knowledge of supply chain;
Experience and knowledge of a production environment – advantage;
MS Office: Excel and Word medium;
Proficiency in English;
Excellent communication skills;
Customer focused and situational adaptability;
Priority setting and action orientated;
Team player with good interpersonal skills.
 
 
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